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SaigonCD.com offers CDs and related products at factory prices. We consistently underprice our competitors by up to 40%.
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SaigonCD.com uses state-of-the-art technology to guarantee a safe and secure shopping environment.
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just wanted to say,thank you so much for your fast delivery of my cd's...That is really good service and i will always order my vietnamese cd's from you...keep up the good work -- Jo-Ann Ridgway
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 Security and Privacy Info 

Below, we discuss privacy and security issues.

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 Secured Shopping 

Why is SaigonCD so secured?

We guarantee that every transaction you make at SaigonCD will be 100% safe. Our Secure Server Software (SSL) is the industry standard and among the best and newest software available for secure commerce transactions. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In fact, entering your credit card number on our site is safer than using it at a retail store or restaurant! You can trust the SSL technology, as it has safeguarded millions of purchases from sites such as amazon.com and cdnow.com.

If your browser does not support SSL or you are unable to establish a secure connection due to a company firewall, we offer you the option of faxing to us at (530) 689-7185 to complete your order. Please note that orders via fax can take up to one week longer to process than secured and private Internet orders.

Once your credit card number has been submitted securely it is stored on a computer that is inaccessible from the Internet. Only our trusted accounting staff have access to our secured database.

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 Privacy 

Does SaigonCD share contact information with third parties?

We do not give out personal information to any third parties. It is important to us that you know this, as we feel very strongly about protecting your privacy.

What does SaigonCD do with the the collected information?

We respect your privacy and believe that your personal information—including your purchases, email and residential addresses, and credit card information—belongs to you. The data we collect is used to give us demographic information about the entire SaigonCD audience to improve the SaigonCD service and help us sell the advertising and products that support the site. The personal information you provide lets us fill your orders, provide customer service assistance, and inform you about updates to the service and notify you of products and services of SaigonCD.com. If at any time you would no longer like to take part in the e-mail program, simply e-mail us via the address that is provided at the bottom of any e-mail that we send to you with the UN-SUBSCRIBE command and you will be taken off of the list within 24-48 hours.

For general information on how to protect your privacy online, please read the United States Federal Trade Commission (FTC) information page "How to Be Web Ready." For detailed information on how to avoid fraud and deception online and keep personal information private, please consult the FTC handbook "Site Seeing on the Internet." You can order a copy of this handbook by calling the FTC at 1-877-382-2020.

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 Cookies 

What are cookies?

Cookies are very tiny text files that are stored on your browser when you visit certain web pages. Its purpose is to help us distinguish you from the thousands of other customers that use our Web site each day.

What are cookies used for?

Cookies help us track visitors' use of our Web sites, such as what customers want to see and what they never read. That information allows us to better focus our sites, to concentrate on information people are reading and the products that interest them. We also use cookies to keep track of what products you have placed in your shopping cart as you move around our Web site. And if you decide to place an order with us and proceed through checkout, a cookie helps us step you through the checkout process. Cookies also helps us remember you when you return to our stores. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop at SaigonCD.

Here are basic instructions for turning cookie support on in the major browsers. For all other browsers please consult your documentation or online help files.

Microsoft Internet Explorer 5.0

Select Tools -> Internet Options and click on the "Security" tab. The default selection, "Medium", supports cookies, but you can click on the "Custom Level" button to check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected in both options.

Microsoft Internet Explorer 4.0

On the PC select View -> Internet Options and click on the "Advanced" tab. Scroll down until you see the word "Cookies" and verify that the radio button next to "Always accept cookies" is selected.
 
On the Macintosh, select Edit -> Preferences and scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.

Microsoft Internet Explorer 3.0

Choose View -> Options and click on the "Advanced" tab. Make sure that "Warn before accepting a cookie" is unchecked.

Netscape Communicator 4.0

Choose Edit -> Preferences and click on the "Advanced" option. Select the radio button next to "Accept all cookies" and click "OK".

Netscape Navigator 3.0

Open "Network Preferences" under Options. Next click on the "Protocols" tab and ensure that the box next to "Accepting A Cookie" is unchecked.


Can't cookies be used to violate customers' privacy?

We strongly believe in protecting the privacy and security of our customers. We never store any sensitive information in any cookie. The only information we store is a unique user ID - an alphanumeric string that contains no actual information about you. At no time do we store your e-mail address, physical address, credit card number, or name in any cookie.

Likewise, we do not even store your credit card number within our internal Web site systems. We request that you supply us with your credit card number each time you wish to complete a transaction. While some Web sites store your card number for your convenience, we feel it provides you greater security to purge this information when each transaction is complete.


Don't cookies take up a lot of hard drive space?

A cookie is just a small text file, and takes up very little disk space. Cookies usually range in size from 60 to 300 bytes. Our cookies average about 100 bytes. Even if you surf the Internet very extensively and collect many cookies, they usually only occupy a very small fraction of your total available disk space.


Still don't like cookies?

We understand and respect your preferences. You can still take advantage of most of the features and benefits of our Web site. However, you will not be able to place items in your shopping cart, proceed through checkout and place an order. The good news is that we are still available 24 hours a day, seven days a week to assist you by telephone. One of our helpful account managers will be happy to speak with you if you have any questions or wish to place an order.

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