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How to Check the Status of Your Order Online:
Once you have submitted your order, we also offer you the convenience
of on-line order tracking. To check on the status of an existing order, enter your email address and password into the fields of the on-line tracking screen. Please note; for your
protection, the on-line order status screen will not display your credit card number
Once you have entered your email address and password, the screen will display all your orders. It will display current order status. For your convenience, please find listed below, the status codes and what they
stand for:
New: Your order was received and is
awaiting processing.
In Process: Currently in process;
warehouse is preparing the item for shipment
Backordered: Item is currently on
backorder
Shipped: Item was shipped from the
warehouse
Returned: Item returned to SaigonCD
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